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Pro Breeze Middle East logo

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🔁 RETURNS & REFUNDS

Learn about our returns and refunds process

I've changed my mind, I'd like to return my order

We really hope you like your purchase from Pro Breeze however, in the event you do wish to make a return, simply follow the below instructions. We kindly ask that you return your item in good condition with no signs of visible damage. We are unable t

Can I return my order in person?

We don't have physical stores so all of our returns are made directly to the warehouse. Unfortunately you can't return your item in person and must do it via a courier. In order to initiate your return, please notify our Customer Care Team through ou

Do you offer exchanges?

At this time, we do not offer exchanges. If your item is not suitable, please place another order for the desired item and initiate a return with us.

I haven’t received my refund

After your refund has been processed by one of our team members, you should receive an email confirming this. The refund will typically be issued within 3-5 working days and will always be returned to the original payment method. We kindly ask that y