I haven’t received my refundUpdated a year ago

After your refund has been processed by one of our team members, you should receive an email confirming this. The refund will typically be issued within 3-5 working days and will always be returned to the original payment method.

We kindly ask that you carefully review your statement to ensure that the refund has been received, as incoming payments can sometimes be overlooked. If you are unable to locate the transaction, please reach out to our Customer Care Team, so we can look into this further for you.