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Pro Breeze Middle East

What delivery options do you have?

Can I change my delivery details after placing my order?

My order status indicates 'delivered,' but I have not received it

I am missing items from my order

🚚 SHIPPING & DELIVERY

How can I get a VAT invoice for my order?

My order has arrived damaged

My order status indicates 'delivered,' but I have not received it copy

I want to cancel my order

🛒 ORDER MANAGEMENT

I've changed my mind, I'd like to return my order

Can I return my order in person?

I haven’t received my refund

Can you refund me using another payment method?

When will I receive my refund?

🔁 RETURNS & REFUNDS

Does my product come with a warranty?

What does this limited warranty not cover?

I bought my product second hand, does it include the warranty?

🔐 WARRANTY INFORMATION

The item I'd like to order is out of stock

What is a Compressor Dehumidifier?

How can I clean my Mini Dehumidifier?

What is a Peltier Dehumidifier?

Dehumidifiers

How do I care for my Air Fryer basket?

Do you have any good recipes for the Air Fryer?

What's the difference between an Air Fryer and a Deep Fryer?

Air Fryers

Do the Air Purifiers have HEPA?

Are Air Purifiers that have a negative ion generator safe to use?

How often should I run my Air Purifier, and for how long?

Air Purifiers

Will my Fan blow out cool air?

Fans

Do I have to use distilled water to fill my Humidifier?

Why does my humidifier seem to be producing a heavy white mist/dust?

How do I clean my Humidifier?

Can I use my Humidifier as a disinfectant?

Humidifiers

📋 PRODUCT INFORMATION

My Remote Control is not working

My product is not turning on

The noise level of my product is louder than stated

My product is leaking water

I'm unable to connect my product with the Smart App

My Dehumidifier is showing the error message 'EC'

My Dehumidifier is showing the error message 'FL'

My Dehumidifier is not decreasing the humidity % of my room

My Dehumidifier is not collecting any water

My Dehumidifier is not collecting that much water

The continuous drainage from my Dehumidifier is not working

The hygrometer on my Dehumidifier shows a different humidity level

Why is my Dehumidifier making a strange noise?

My Dehumidifier is covered in ice

My Humidifier is not producing any mist

Humidifier

5-in-1 Air Purifier - The Sleep Button keeps flashing

Air Purifier

Why does my Air Fryer emit a plastic smell?

My Fan is making a clicking noise, what should I do?

Why is my Fan louder than expected?

Why is my Fan not oscillating?

🛠️ PRODUCT TROUBLESHOOTING

User Manual

Get more information on our shipping & delivery processes

Need help with your order? Get more information here

Learn about our returns and refunds process

Learn about our warranty policies and coverage

Get more information on our product offerings

Get your product working again with our troubleshooting guides

You can find the latest version of the instruction manual on the product page. Please follow these steps:

<p id="isPasted" style="border: 0px solid rgb(227, 227, 227); box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; margin: 0px 0px 1.25em; color: rgb(13, 13, 13); font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &quot;Segoe UI&quot;, Roboto, Ubuntu, Cantarell, &quot;Noto Sans&quot;, sans-serif, &quot;Helvetica Neue&quot;, Arial, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You can find the latest version of the instruction manual on the&#xA0;<a href="https://uae.probreeze.com/collections/products" rel="noopener noreferrer" target="_blank">product page</a>.<p style="border: 0px solid rgb(227, 227, 227); box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; margin: 1.25em 0px; color: rgb(13, 13, 13); font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &quot;Segoe UI&quot;, Roboto, Ubuntu, Cantarell, &quot;Noto Sans&quot;, sans-serif, &quot;Helvetica Neue&quot;, Arial, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please follow these steps:<ol><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Select the product you&apos;d like to download the manual for.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Scroll down below the product images.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Look for the &quot;User Guide&quot; section.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Click on the provided link to review and download the instruction manual.</li></ol> <img src="https://attachments.gorgias.help/0eMnwxKBgKK79bDN/hc/z8QbV2PwyV6ogePy/2024050215-c763dc79-acfb-4d76-bd94-90e7e0eaaccc-e6985f1b-09c1-4bff-a192-bfd23925ede4.png" style="width: 615px;" class="fr-fic fr-dib">

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