Can I return my order in person?Updated a year ago

We don't have physical stores so all of our returns are made directly to the warehouse. Unfortunately you can't return your item in person and must do it via a courier.

In order to initiate your return, please notify our Customer Care Team through our Contact Form within 14 days of receiving your order. You will then have an additional 14 days to return your order back to us, so your refund can be issued.

If you no longer have the packaging, please make sure that it is wrapped and packaged as securely as possible. 

Additionally please note that we do not cover the cost for returns and this will not be reimbursed when the unit is returned.