My order has arrived damagedUpdated 9 days ago

We make every effort to ensure your order arrives in perfect condition. However, on rare occasions, items may be damaged in transit. Please inspect your order as soon as it arrives.

If your item has arrived damaged, contact our Customer Care Team within 7 days of delivery and include:

• Clear photos of the damaged item

• A photo of the packaging, including any visible damage

If we don’t hear from you within 7 days of delivery, we’ll consider the order accepted in its received condition.